AM
Anchen Miles-Hope

1 reviews | Active since Dec 2017

10 Nov 2025, 17:59

Allan Gray Ignoring My Disability Early Retirement Application – No Feedback Since October!

On 23 October 2025, I submitted an application for Early Retirement Due to Disability to Allan Gray. I urgently need access to these funds to pay my medical bills.

I attached all the required documentation, including medical reports from the specialists who have been treating and diagnosing me for the past 14 years. Despite this, I have not received a single response or update from Allan Gray since the day I submitted my application.

I have sent multiple follow-ups and complaints directly to Allan Gray, but they simply ignore me. This lack of communication is completely unacceptable — especially given the serious medical and financial circumstances I am facing.

Allan Gray, please take responsibility and resolve this matter immediately. I deserve feedback and access to the funds I have rightfully app**** for.

This delay is causing unnecessary emotional and financial distress. Regards. E Miles

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Replies (3)
Allan Gray
Allan Gray's reply11 Nov 2025, 15:09
Official
Dear Anchen Miles-Hope
 
Thank you for taking my call and allowing me to address your query. 
 
I hope the feedback provided has given you clarity on the status of your instruction.
 
If you have any further concerns or questions, please contact me on ***or email at ***.
 
Yours sincerely 
 
Regards
 
Kabelo Mapatane | Client Relationship Manager
AM
Anchen Miles-Hope's update11 Nov 2025, 17:08
Reviewer Update
17:08......NOTHING!!!!!
AM
Anchen Miles-Hope's update12 Nov 2025, 06:10
Reviewer Update
Thank you very much for solving the above-mentioned.