TD
Themba D
1 reviews | Active since Oct 2025
08 Oct 2025, 16:21
Allan Gray give Kwanele Dlomo a promotion
I would like to commend Kwanele Dlomo for the excellent service she provided me with regarding the Change of Investor Details process. From the start, she was professional, patient, and extremely helpful in guiding me through each step.
During our call, the line unfortunately dropped, but Kwanele promptly called me back without hesitation, ensuring that the process continued smoothly. Her dedication, attentiveness, and genuine commitment to assisting me left a very positive impression.
It’s refreshing to experience such outstanding customer service — Kwanele truly represents Allan Gray’s values of excellence and client care
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Replies (1)Allan Gray's replyOfficial
09 Oct 2025, 10:31Dear Themba D
Thank you for the valuable feedback.
We are pleased to know that the service you experienced has met and exceeded your expectations.
Delivering excellent service is our top priority, and it is always rewarding to hear when we have succeeded.
Yours sincerely
Jaimie van den Berg | Client Relationship Manager
Thank you for the valuable feedback.
We are pleased to know that the service you experienced has met and exceeded your expectations.
Delivering excellent service is our top priority, and it is always rewarding to hear when we have succeeded.
Yours sincerely
Jaimie van den Berg | Client Relationship Manager
Allan Gray's reply09 Oct 2025, 10:31
Official
Dear Themba D
Thank you for the valuable feedback.
We are pleased to know that the service you experienced has met and exceeded your expectations.
Delivering excellent service is our top priority, and it is always rewarding to hear when we have succeeded.
Yours sincerely
Jaimie van den Berg | Client Relationship Manager
Thank you for the valuable feedback.
We are pleased to know that the service you experienced has met and exceeded your expectations.
Delivering excellent service is our top priority, and it is always rewarding to hear when we have succeeded.
Yours sincerely
Jaimie van den Berg | Client Relationship Manager
