PK
Philip K

1 reviews | Active since Mar 2009

21 Apr 2018, 10:18

Allan Gray 21st century

Allan Gray have provided me with excellent service.

I have a suggestion to improve the service offering.

In order to register for an online account you need to fill in a PDF and email it. Surely in this day and age an online registration process is not too much to ask?

Thank you, Philip

0
Replies (1)
Allan Gray
Allan Gray's reply23 Apr 2018, 17:59
Official

Dear philipdk

Thank you for your compliment regarding the service you have experienced with us.

Further to our conversation, all our investors are provided with an online account at new investment stage unless electing not to have one. A new form is only necessary for investors who have originally elected not to have an online profile.

We are pleased that you have since managed to access your account online.

Yours sincerely

William Whitelaw | Client Relationship Manager