Never go to Allquip

I received very bad service from AllQuip Hire. I had hired tools and brought them back on time. The sales guy had promised me that I will receive my refund in 3 or 4 days. The 26/09/2022 returned the tools and till today 4/10/2022 I haven't received my refund. Another return was on 28/09/2022 and till now 4/10/2022 I haven't received my money. I called the head office they said I must do them a favor to wait for the accounting lady to return next week Monday. The worst business experience ever.