Ive been ****med buy all parts centrer in pretoria

Ibuy mount bracket from them they give me the wrong bracket I WhatsApp sale man wiston he says imust bring back the part idid that itold him iwant my money back he’s imust wait for the right my part to come I waited for 2days iphone him he ingnore my calls iget the email from them with refund form on tues isign the form and emailed it back Today icall Wiston to ask how long the refund it take to get he say iwont get the Money they ****med me he drop off the fown hes number *** Mine ***