Live stock farming group

I have bought a goat from the live stock farming group they never delivered as promised when i request for my refund they are sending me from pillar to post. They keep dropping my calls. They are in kuruman im in bloem. They said i will get my refund in 4 days till this day nothing worst of them all when you send them wtsap they never reply now but before the rep**** their accout is a standard bank belonging to Mathuthu A