BM
Bruno M

1 reviews | Active since Mar 2016

04 Mar 2016, 11:58

Repairs on my Oven switch

On the 9th of January 2016, we contacted ALL Appliance Services to come look at our Oven which wasn't heating up. Alex, their service consultant arrived at my flat, and after initial inspection, told us that a switch was faulty on my brand new oven! They quoted me R 980 (Invoice No. 1694) to replace the switch, which I agreed to. The work was completed and all was working fine for a day, next day the oven wouldn't switch on again. We called ALL Appliance Services again to report the problem of which they've agreed to replace the switch as it was under the warranty. It took them 3 weeks and after numerous phone calls to come back to us. Eventually Alex came to replace their faulty switch but apparently he had the wrong replacement switch! Alex promised he would come back next day and until today the 04 March no one has come back despite many phone calls later and many talks to Paul the Service manager promising that they would resolve my issue.<br> I've never dealt with such horrible Service Provider in my life!!! <br> <br> I wouldn't recommend them to my worst enemy.<br> Invoice No. 1694<br>

0
Replies (0)