BAD SEVICE

Think twice about Vodacom Fibre for Home and ALISON as the contractor Fibre was installed on the 11th of Feb and the never work from the beginning. On the 16th of Feb. I started to phone the contractor to ask what is going on because the technician didn't say anything the 11th when the installation took place. So nobody no nothing - after every day asking via email what is going on just empty promises and nothing have been done. So now 2 weeks the line is still not fix and then i don’t ever want to start telling people about the contractor Alisom that don’t even can get my surname correct on a mail and I’m still waiting ..... for them to sort out. I was on line with Vodacom Fiber the 22 feb and no one knows what is going on and can’t even send me a telephone recording between myself and Vodacom on the 21ste after day promise to fix the line on the 22 of feb, that is still not fix So think before using Alisom or Vodacom Fiber they don’t have any client services after you sign the contract they don’t care about you as customer. I Phone Vodacom Head office, also not in the mood to assist me as client. Our Vodacom bill is running round about R30 000 per month (360 000.00 per year and that is the kind or service we get) So, rule of thumb, order fibre from Vodacom and be willing to.....wait for it......WAIT.