Speedaf and Aliexpress

They use a courier custom clearing service called Speedaf. who send you an obscure link to pay tax/courier for goods ordered and paid for on Alieexpress. No invoice with goods details and amount breakdown is sent even after asking 10 times on various enquiry platforms- wattsap/email/phone Aliexpress then cancels the order as it isnt sent and you the customer forfeit the payment made to Aliexpress even after numerous complaints and refunds requested.