Save yourself. Don't support them

I don't think iv despised a company more . Why do I need to constantly fight with customer care for a refund ?

How does 2 separate orders , ordered 2 minutes apart to the same destination and 1 successfully gets through sorting and the other one all of sudden has a logistical issue .

In a time span of 2 weeks , iv had to deal with "logistical issues" yet you guys don't want to refund me properly and have a 30 day waiting period .

Please man , I wanted my items and you don't even want to give my money back