Poor electronic products from AliExpress

O have received kids tablet on the 10th February 2026 and on the 12th February 2026 the tablet stopped working no charging and effort to get hold of the suppler was unsuccessful until 16th February 2026 whereby they responded and said I must attach pictures and videos of which I did even though their website it will keep on kicking you out. To my surprise today received an email from them saying they couldn't able to help because my pictures are not convincing . tos how that it's **** they don't provide any after sale contact person or email address