I placed an order on the 5th August 2022, on the 28th October they send as email saying order delivered and now order is closed. I have enquired with them, but no reply. To date I haven't received my order. Instead when tracking my order, status states c

I placed an order on the 5th August 2022, on the 28th October they send as email saying order delivered and now order is closed. I have enquired with them, but no reply. To date I haven't received my order. Instead when tracking my order, status states closed.