1 reviews | Active since May 2016
False advertising and no refund - not near the same as was sold no customer help
Refund on order *** - shop VITRCHP OFFICIAL STORE. Item not as described - requested refund on 21.06.2023. I am not satisfied with your online services - I notified the online services that I received my package in June 21st - when I opened my package the dress was not near which was sold by the seller on his pictures - I requested a refund. I was told by the online services that I should return package, my question was who is paying for the postage to send back to seller. I was told seller will refund postage, it never happen. I also message seller his answer was he can not help me. Aliexpres leaves me a note that I did receive the package not reading all the online messages regarding refund and postage for returning a package, the seller sells a picture and when the item arrives it is not near the same. Till now no help from Aliexpress. I paid a lot of import duty and return shipping fee. Dont buy from Aliexpress. No help from them for ***** transactions and untrust sellers getting away with *****ulent products not the same as on their picture.
I paid R554.20 to send that package back to seller - postage tracking nr CV***ZA which is a lot of money!!!!!!!! I also paid R494.02 import duty - and the seller is getting away with *****ulent selling!!!!!!!!!!!!!!!! See attached proof of postage and import duties as well as tracking nr
Aliexpress left me a message which made me furious
