Alieexpress of no help at all

Purchased a head unit for my FJ Cruiser. RAdio they suggested is specifically for the FJ cruiser and comes with a complete new panel. I include the conversation i had with them : 31/10 09:08 Hello Friend,

Very sorry for delay informed to you because we have a 7 days trip. This head unit does NOT do the PX6 six core, how about change PX5 octa core with android auto and Apple carplay? Your query has now been assigned to Darkeep Darkeep . Very sorry for it. Fow now we have PX5 octa core in stock. We can send head unit to you. And i will send back up camera and OBD2 as gift to you. Thank you! We can send by DHL fast shipping 2-7 working days. 14/11 10:54 Please go ahead asap Unread 14/11 12:08 https://www.dhl.com/en/express/tracking.html?AWB=***&brand=DHL https://www.dhl.com/en/express/tracking.html?AWB=***&brand=DHL Alibaba Translation We already sent the head unit to you by DHL. Please dont' worry. 14/11 15:32 Did you also send the back up camera and obd2? Unread 15/11 03:06 Yes, i already sent the camera and OBD2 to you for free. 21/11 06:23 Received the unit today. There are no installation instructions, no booklets, nothing??? Unread 21/11 08:17 https://www.youtube.com/watch?v=GmVUnr0WRdY&t=13s https://www.youtube.com/watch?v=GmVUnr0WRdY&t=13s Alibaba Translation https://www.youtube.com/watch?v=XZdsooS73DI&t=58s https://www.youtube.com/watch?v=XZdsooS73DI&t=58s Alibaba Translation https://www.youtube.com/watch?v=fs6xhHy6PBk https://www.youtube.com/watch?v=fs6xhHy6PBk Alibaba Translation You can check this radio removal, and put our radio with same way is OK. 21/11 09:12 These video's teach me nothing about the connections. Need to connect all wiring, steering controls, etc??? Unread Do you mean the harness does NOT match on your car? Would you please take a picture to show back of radio? I will confirm it. There is harness come with head unit, so it should be plug and play. Also factory steering wheel controls can be work. Here is a wiring diagram, you can check it. 21/11 10:15 And the usb coneection that is seperate? Unread connection Unread 21/11 10:34 yes, connect it on back of radio. 21/11 12:24 Hi. Ok so i would rather return the radio for a full refund. Not happy that you don't even send a manual. Thinking that this a cheap radio and not worth it. Unless you can send me proper details on connecting the radio i would rather send it back. I opened my dash and there are a lot more connectors from my car than provided on the radio. I am really feeling very dissapointed right now Unread Ican send the manual to you by PDF Also on your drawing you send me...i don't have the aerial connection as per drawing Unread This one is best and good head unit on the aftermarket. Please send pdf Unread OK. *** Unread OK. I have about 5 plugs from the car that i have no idea what to do with? Read My car does not have standard aerial connection but a plug.... Read My hazards don't work....rear window demister does not work Read 21/11 12:53 you still there? Read 21/11 13:25 Would you please take some picture to show back of radio? I want to confirm it. You need to connect the ribbon from your original to our back of buttons, then it will work. hazards button and other buttons can be work. 21/11 14:02 My vehicle is right hand drive so the hazards are on the wrong side. Ribbon cable is too short to reach Read 21/11 14:15 Read This is my aerial connection Read Read Nothing connects to these 2 plugs Read 21/11 14:26 Read What is this for? Read 21/11 15:20 Hello...you still there? Read Also...i don't have the aerial connection as per your drawing you sent earlier Read 22/11 07:33 Can't get dual screen...watched video's from Belsee and it does not work Read 22/11 08:19 Yes, This is carplay android auto, please connect to usb test it. And there is autokit app, do you find it? You also can download the autokit apk from your computer, then install it by USB driver by USB cable: https://mega.nz/#!mzxW3Yxa!urM1Dif_9SbmjpcD_oJ***X2tmryjJxT9Mlrm5sh77w https://mega.nz/#!mzxW3Yxa!urM1Dif_9SbmjpcD_oJ***X2tmryjJxT9Mlrm5sh77w this is link to download. https://www.youtube.com/watch?v=9fp4DIzfXac&feature=emb_title This video to show how it work. Some connectors do not need connect to our radio. Would you please let me know does your head unit can be work in your car? I want to confirm it. Thank you! 22/11 08:43 Seems to be working fine now. Need the adaptor for my aerial plug, Need longer ribbon cable to make the hazards, demister and airbag lights work Read The ribbon from your original car, just connect it to our back of radio is OK. 22/11 09:12 No. Because we are in South Africa we have right hand drive. So the hazard button, etc is on the opposite side of the original left hand drive. Now the ribbon cable is on the wrong side and i need longer cables. And adaptor for aerial Read 22/11 09:32 We have the radio adapter for aerial. I will show it to you later. 22/11 09:48 Thank you. And the ribbon cable? Read 22/11 14:02 NO， the radio antenna. 24/11 13:50 So you have no answer for the ribbon cabel. My split screen is also not working - Do you have an answer for that? I sorted to antenna myself - not to worry Read 25/11 04:09 THe ribbon cabel from original car and original radio, just connect it. 26/11 08:04 I have explained to you why this does not work. Please read the message i sent you Read 26/11 19:13 And you can't help me with the split screen problem? Read 27/11 02:40 I checked with our technician so far it does NOT work with split screen, because we update the system for new. 28/11 06:59 You sell it stating that it does do split screen...This is the ONLY reason i got such a wide screed. And you still can't help me with the ribbon cable Read 29/11 10:15 We sold this one on our website especial to USA, there is no problem. The Ribbon cable from original car radio, it does NOT from us. 30/11 06:36 I did not buy this one from your website. I ordered a different unit that YOU could not supply. YOU suggested this unit knowing i am in South Africa Read 02/12 11:58 Order Number #*** Belsee 12.3" PX6 4G 64GB Android 9.0 Auto Radio Car Stereo Head Unit GPS Navigation Screen for Toyota FJ Cruiser 2***-2017 FINISHED US $648.41 Read This is the one i ordered. You suggested a different unit and now you tell me it does not have split screen. The split screen is the reason i ordered the unit in the first place. Read Read Please note the position of the hazard button and demister. On your unit this is changed around and that is why the original ribbon cable is too short to use