DON'T PURCHASE ANYTHING ON ALIBABA.COM OR FROM GUANGZHOU PRINT TECHNOLOGY CO. LTD IN CHINA

DON'T PURCHASE ANYTHING ON ALIBABA.COM OR FROM GUANGZHOU PRINT TECHNOLOGY CO. LTD IN CHINA. No customer support on Alibaba.com. Purchased goods from Guangzhou Print Technology Co. Ltd in China through Alibaba.com, because of their Trade Assurance Policy guaranteeing ethical Trade Practices & that they will try to resolve any disputes. They supp**** us the incorrect goods - THEIR ERROR. After numerous correspondence with Jackson of Guangzhou Print the matter was not resolved. We escalated the complaint to Alibaba.com several times within their specified time frame but got no personal assistance from them. All you get is an automated robot generic response. I have lost out because I am sitting with goods I cannot use. DON'T PURCHASE ANYTHING ON ALIBABA.COM. Their Trade Assurance Policy is TOTALLY USELESS. GUANGZHOU PRINT TECHNOLOGY CO. LTD IN CHINA - were also not prepared to resolve the problem - TOTALLY ********* COMPANY TO DEAL WITH.