Bad Service advisor

Hi there

I have a complain about the service team at Constantia, not the entire team but Stephan in particular. I’ve been calling him about my quotation to repair my turbo, the car was there for repair and I asked for a quotation and it was done. However when I request the amount or I’ve been sent from pillar to post and I constantly have to call him even after he said he will call me back.

May worry right now is if the turbo bust and affects the engine or other things while I’m chasing after him and he doesn’t care at all. Please can someone assist urgently, I’ve been bringing my car there ever since the branch was opened before I used to go to Hyde Park But I’m not getting help at this point, I’m at a point I want to speak to the DP so can someone help urgently