your system is pathetic

What is going on with this corporation, which is entrusted with handling millions, if not billions, of dollars for employees? I mean their system faults and difficulties logging on to their website. It is tragic that such an organization with such a key role should have such problems. Calling them as ineffective as their never-working system. You have to wait for a long time on line, and their WhatsApp line is useless. How will we be supported when we are in need? It is startling for a large organization that provides crucial services to workers to operate with such ineffective procedures and communication.