TN
Thabani N
1 reviews | Active since Apr 2024
06 Apr 2024, 21:57
Yes
I cant say coz i m still in dark i got a call from a wonderful lady who said going forwad she ll be handling my claim she get into contact with me before the 5th of april i even got an email still now nothing have materialized no feedback nothing
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Alexander Forbes Financial Services's replyOfficial
08 Apr 2024, 09:07Dear Thabani , At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
Alexander Forbes Financial Services's reply08 Apr 2024, 09:07
Official
Dear Thabani , At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations