LP
Luyanda P
1 reviews | Active since Sept 2020
23 Aug 2023, 16:20
Worst Service Provider
Its been 3 months and my claim has still not been processed. There is always excuses when it comes to payment and all my documents have been submitted with them. Its always the back office thats the issue is the service consultants excuses. I’m withdrawing all my money with. STAY AWAY FROM THIS COMPANY IF YOU WANT PEACE OF MIND!!!!
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
24 Aug 2023, 08:49 Dear Luyanda
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply24 Aug 2023, 08:49
Official
Dear Luyanda
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations