Worst service I ever recieved from a company.

This is the worst service I have ever recieved in my life from a company, after many calls, I still hear a different story everytime to when my pension withdrawal money will be paid out, the app shows the withdrawal has been closed and cancelled, when opting to speak to a manager or a senior position they have alot of stories or put you on hold untill the phone drops, I would not reccomend Alex Forbes for anyone. The communication from Alex Forbes is non existent, you can send emails they never respond.... Processing times are not the same that they tell you... Very very bad service, worst I ever had.