KZ
Koos Z
1 reviews | Active since Nov 2024
11 Sept 2025, 17:19
Worst service ever Alexander Forbes
Yet again Alexander Forbes shows their useless service! HOW MANY E-MAILS NEEDS TO BE SEND BEFORE THEY RESPOND? I got reaction from Amogelang Mongwegelwa after my last review on Hello Peter. Now it is Amogelang Mongwegelwa that is not responding to my e-mails!! Where to now? I am really disappointed in Alexander Forbes and their ethics regarding the importance of clients.
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Alexander Forbes Financial Services's replyOfficial
12 Sept 2025, 08:15Dear Koos,,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations
Alexander Forbes Financial Services's reply12 Sept 2025, 08:15
Official
Dear Koos,,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations