KK
Karabo K

1 reviews | Active since Mar 2025

11 Mar 2025, 10:45

Worst service ever

This is the worse financial services company you can deal with, that time it’s your money. I’ve called a million times and every damn time I keep being told my claim will be paid next week…It’s been over 2 months now..Nothing has happened..😏

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply11 Mar 2025, 11:10
Official
Dear Karabo 

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 
 
We will investigate your query and provide feedback with the contact details provided.   
  
Kind Regards 

Customer Insights and Escalation