KM
Kulani M
1 reviews | Active since Jan 2020
16 Jul 2021, 10:47
Worst Service
I have been asking for a tax certificate for the Lump Sum paid to me in January 2021,
I have sent emails to both their complaints and the admin for 5 days and no response.
I have made calls to their offices and no reply put on hold for 40 min
Thais is the worst company i have ever dealt with. I would never personally invest with this company
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Alexander Forbes Financial Services's replyOfficial
19 Jul 2021, 12:01Dear Kulani
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services
Alexander Forbes Financial Services's reply19 Jul 2021, 12:01
Official
Dear Kulani
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services