NM
Nompumelelo M
1 reviews | Active since Apr 2021
28 Aug 2022, 16:00
Worst service
Worst service ever: I sent a query in July and only got a response 2 days ago with reference: M7-G5S. I will warn people about this, going to post this all over social media If my query is not resolved by Monday.
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Alexander Forbes Financial Services's replyOfficial
30 Aug 2022, 10:00Dear Nompumelelo
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply30 Aug 2022, 10:00
Official
Dear Nompumelelo
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations