CM
Cleopatra M
1 reviews | Active since Apr 2019
02 Oct 2024, 11:09
Worst service
The most useless and unorganised company! 20 working days has passed and I’m still waiting for feedback. No one is willing to assist, we must now beg y’all for our own money. My claim in stuck of claim registered for 19 days now. Y’all don’t even deserve this 1 rating
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
02 Oct 2024, 12:41Dear Cleopatra
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply02 Oct 2024, 12:41
Official
Dear Cleopatra
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations