SB
S B
1 reviews | Active since Sept 2019
07 Feb 2025, 14:22
Worst possible client service in this industry
I don't know why companies still do their employees the disservice of investing their retirement funds at Alexforbes. It doesn't matter what customer service you make use of to contact them, you are bound to be disappointed. In six years, at three different employers, I've never had one positive experience when interacting with this company. Needless to say, I'll never trust them with my discretionary investments.
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
07 Feb 2025, 15:44Dear S Brand
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply07 Feb 2025, 15:44
Official
Dear S Brand
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation