1 reviews | Active since Sept 2016

07 Jan 2019, 13:58

worst investment

Service is pathetic. I phone 4's . whichever department always passed you on because they don't want to do the work. How can a claim be lodged whilst the fund is still active. I resigned in December. Acknowledged by ARF on the 10 December 2018. Last week logged on. My fund was fine. Today logged on fund value low again. After the fund acknowledging that there is an open claim. My fund grew R4852.00 from August to December. Yet every month I contribute. R16000 less than anticipated. Oh sorry the market is not doing well. Yet it keeps dropping after the claim is acknowledged and in process. Do you know what you are doing. I want my money. My money. Not yours.

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply07 Jan 2019, 14:01
Official
Good day 

Thank you for bringing this matter to our attention.
We apologise for the service you've experienced.
We are investigating this matter and will be in contact with you via the details provided.
Kind Regards
Lebo Mokoena