NM
Neliswa M
1 reviews | Active since Feb 2025
19 Mar 2025, 12:55
Worst financial services
Alexforbes has to be one of the worst financial services EVER!! in South Africa. All they will do is give you a run around when they have to pay your benefits. It was easy deducting money from my late father and now it is a train smash to distribute funds. It is almost 2 years since my dad's passing and we have not received a CENT from them. Sent the same documents twice already, but there's no communication if you do not do a follow up. The likes of @Woolworths should change their financial services.
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Alexander Forbes Financial Services's replyOfficial
19 Mar 2025, 13:05Dear Neliswa
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply19 Mar 2025, 13:05
Official
Dear Neliswa
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation