LO
Linda O'kelly
1 reviews | Active since Apr 2022
16 Apr 2022, 12:37
Worst ever service for such a b big company!!!
Hi my name is Linda O'Kelly I am requesting my tax certificate now for weeks. After serveral calls made and consaltant saying its been send to my email adress still nothing.
I have sent several emails to there tax certificate email adress given still no responc after 2 week.
Sars is giving me a final demand to produce this document due to me being audited.
I am so stressed out and fed up with them!!!!
Such bad service for such a big and important company!!!!
Email me my document urgently to ***
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
20 Apr 2022, 18:55Dear Linda
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services
AAAA-4212
AAAA-4212
Alexander Forbes Financial Services's reply20 Apr 2022, 18:55
Official
Dear Linda
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services
AAAA-4212
AAAA-4212