NP
Nhlohli P
1 reviews | Active since Nov 2017
02 Jan 2020, 09:42
Worst customer service
I have never experienced such bad customer service!! I canceled my provident fund contribution with them months ago i only got an acknowledgement sms. Since then no communication i have to be the one emailing them with no response or update on when to receive my payment!!
Helpful (0)
Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
02 Jan 2020, 09:48Dear Nhlohli,
Thank you for taking the time to advise us of the poor service that you experienced.
I hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Alexander Forbes Financial Services's reply02 Jan 2020, 09:48
Official
Dear Nhlohli,
Thank you for taking the time to advise us of the poor service that you experienced.
I hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,