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Tashne T
1 reviews | Active since May 2023
07 Oct 2024, 18:19
Worst Customer Service
I submitted my claim on the 4th of September and still nothing. This is the worst service I've received in a while. No communication after my documents were submitted. I need someone to look into this matter urgently!
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
10 Oct 2024, 13:23Dear Tashne
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply10 Oct 2024, 13:23
Official
Dear Tashne
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations