tM
tebogo M
1 reviews | Active since Jan 2013
01 Jul 2019, 13:20
Worst Customer Service
The company has the worst customer service they didn't complete my claim according to the time frame they promised , they even know very well which procedures they have to go through but it seems as if every time I do a follow-up that when they check the progress of my claim then later don't do their work. I'm so really disappointed that I have to struggle so much for the money that I worked hard for.
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
01 Jul 2019, 16:56Dear Tebogo
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
KN
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
KN
Alexander Forbes Financial Services's reply01 Jul 2019, 16:56
Official
Dear Tebogo
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
KN
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
KN