AL
Anneline L
1 reviews | Active since Jul 2015
04 Oct 2024, 21:18
Worst company in SA
WORST COMPANY EVER, HOLD ON FOR HOURS ONLINE. THEY ASK TO PRESS 1 TO LEAVE NUMBER THEY WILL CALL YOU BACK. AFTER 3 WEEKS STILL NOTHING. NO RESPONSE ON EMAILS AFTER SENDING 28 MAILS. AND THEY WANT YOU TO INVEST WITH YOUR PENSION.
NO THANK YOU
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Alexander Forbes Financial Services's replyOfficial
07 Oct 2024, 14:08Dear Anneline
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply07 Oct 2024, 14:08
Official
Dear Anneline
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations