JS
Joslyn S

1 reviews | Active since Dec 2019

26 Aug 2021, 14:01

Worst company ever

So this is my 3rd time writing about is terrible company and the last. They contacted us 4 years ago letting us know about the money there is for the deceased in the family. It's been 4 years of back and forth of very bad service,y advice to everyone out there, please don't make use of this company... They lie, all of a sudden they have no information on the deceased. We won't even bother to fight them with a lawyer, may God see what you are busy with, lying to clients...

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply26 Aug 2021, 17:08
Official
Dear  Joslyn 
 
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 
 
We will investigate your query and provide feedback with the contact details provided.   
  
Kind Regards ( TZB-534) 
Client services