LA
Le-Dene Agulhas
1 reviews | Active since Nov 2019
24 Sept 2024, 02:16
Worse company In South Africa
Alex Forbes you are the worst!! Commenting on everyone's post but you haven't done nothing I am still waiting still no money after my bank apparently rejected your payment and money was returned too you! Your call centre staff is *********** they have no answers!! I need this sorted ASAP!! You haven't contacted me at all since promising that on my post last week already. No updated my claim has been closed all documents send and still nothing is happening!!
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Alexander Forbes Financial Services's replyOfficial
25 Sept 2024, 11:15Dear Le-Dene,,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply25 Sept 2024, 11:15
Official
Dear Le-Dene,,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation