OK
Orphen K
1 reviews | Active since Mar 2019
16 May 2024, 15:23
Worse app for the money they make
Pathetic af system. Cant load beneficieries. They say its a new system which is worse than the first. Pathetic and irritating.
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Alexander Forbes Financial Services's replyOfficial
16 May 2024, 17:01Dear Orphen ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply16 May 2024, 17:01
Official
Dear Orphen ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations