DR
Dennis R

1 reviews | Active since Jan 2017

25 Jan 2017, 09:11

Wont give me any service.

<p>My providend fund,(amount)shows on my portfolio,trie to get a pay out date no succses,trie to talk to an agent,same story over and over,this is my money,not Alexander Forbes money,all my documents have been sent to them,but no answer,stil saying they havent received them,was sent on the 31st of Des,2016,i wil advise no one to do busnes with these people,they are verry unprofesional.</p>

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Replies (2)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply25 Jan 2017, 09:34
Official

Dear Dennis Rossouw

Thank you for taking the time to advise us of the delays in your claim.

I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.

Please note that I will investigate into your query and provide feedback with the contact details provided.

Kind Regards

Lebo Mokoena

DR
Dennis R's update25 Jan 2017, 12:40
Reviewer Update

Okey,said my money will be in my bank account,the 13th of Feb,2017,lets see how trustworthy these people are.