NT
Nonceba T

1 reviews | Active since Jan 2024

02 Jun 2025, 14:45

Withholding requests it’s been over 30 days now

My claim was submitted by my ex employer on the 1 of April and I was sent an email regarding the withholding request from my form employer to explain if I’m aware of it and I gave that my written statement. I was told that they are holding a 3D committee meeting on the 29 May and I sent them a email the day after to ask for update no response. The claim is on payment(13 day ago.

I have bills to pay like my children school fees and it’s exams times now and we haven’t pay for 2months. I’m unable to apply for any job because my form employer blacklisted me. This money is the only thing that would help me financially at the moment.

You guys really deserve 0 rating coz you do not care about the members but the employers. This is our heart earned money. Soon my landlord will be telling me to leave coz I haven’t paid for the rent

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Replies (3)
NT
Nonceba T's update02 Jun 2025, 15:14
Reviewer Update
After sending this review I received a email stating that my ex employer will be taking my money since I signed the liability of funds. Last time I checked is that my ex employer needs to open a case and have that signed liability in order to take my money. If the amount I owe them is less than my pension fund they are not allowed to take it. I will be taking this further.
NT
Nonceba T's update02 Jun 2025, 15:18
Reviewer Update
How can you take my pension money that is less than the amount I owe my employer due to the loss that happened. I will be taking this further
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply03 Jun 2025, 08:21
Official
Dear  *****ba 
 
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 
 
We will investigate your query and provide feedback with the contact details provided.   
  
Kind Regards 
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