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Tsholo T
1 reviews | Active since Nov 2017
30 Sept 2024, 14:48
Withdrwal
Just today only, i called around 8am with no answer for 45minutes and i had to put down
Again around 10h45 i made a call and waited 1h15 then put down as there was no answer
13h50 made a call again, holding for 50 minutes with no answer.
I need to know what is happening with my 2pot withdrawal i requested on the 6th September
Helpful (0)
Replies (2)0
Replies (2)
Alexander Forbes Financial Services's replyOfficial
30 Sept 2024, 19:54Dear Tsholo
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation
Alexander Forbes Financial Services's reply30 Sept 2024, 19:54
Official
Dear Tsholo
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation
TT
Tsholo T's updateReviewer Update
30 Sept 2024, 20:37This is the second time i get this kind of reply and nothing is done.
Someone must call me to resolve all this as i also have questions.
BAD 2POT DEPARTMENT INDEED i dont know why it was even created
Someone must call me to resolve all this as i also have questions.
BAD 2POT DEPARTMENT INDEED i dont know why it was even created
TT
Tsholo T's update30 Sept 2024, 20:37
Reviewer Update
This is the second time i get this kind of reply and nothing is done.
Someone must call me to resolve all this as i also have questions.
BAD 2POT DEPARTMENT INDEED i dont know why it was even created
Someone must call me to resolve all this as i also have questions.
BAD 2POT DEPARTMENT INDEED i dont know why it was even created