Withdrawal taking what seems to be forever!

My Sister has been waiting since she submitted her withdrawal in July 2025. She has been told that the company had to make the last contribution which I believe was made in the first week of August 2025 as she’s been told via the contact center. She is sitting at home with a newborn baby with no means to get by. Alexander Forbes have been giving her different stories every time. What the hell is going on at this company. Her name is Britney Kaylene Wade , contact her via email or call her and tell her how far you are in this process. SARS is done with the assessment already as well so what’s the hold up? If we don’t get feedback by 21 October 2025 I will help her file a complaint with the ombudsman because wow this is disgusting service! Utterly disgusting.