TM
Tevin M

1 reviews | Active since Sept 2025

16 Sept 2025, 13:55

Withdrawal taking months to pay out

Withdrawal taking more than 4 months to payout.

Takes forever to transfer funds from 1 fund to another. 3 months that took. They keep saying we will escalate, never imagined this kind of service from alexforbes. Will never recommend them to anyone.

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply16 Sept 2025, 18:31
Official
Dear Tevin
 
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint.
 
We will investigate your complaint and provide feedback on the contact details provided.   
 
Regards
Alexforbes Customer Experience