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Nomfundo N
1 reviews | Active since May 2024
08 Jan 2026, 18:06
Withdrawal of Provident fund
They are so ***********; I logged my case for withdrawal 17th of November 2025, and the payout has not yet been done. When you call, they will escalate. I have been calling the entire week with no help; they are not responding to emails and calls.I am so disappointed.
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
09 Jan 2026, 08:45Dear Nomfundo
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's reply09 Jan 2026, 08:45
Official
Dear Nomfundo
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience