NS
Natalie S

1 reviews | Active since Mar 2013

12 Jan 2018, 13:51

Withdrawal not being processed - watching my money decrease!!!

I have resigned from my job, all docs were sent through to AF and it was confirmed that all is in order. I log in regulary onto AF online and it breaks my heart to see how my provident fund is decreasing as the rand falls . Why has these monies not been disinvested yet. i resigned a month ago and still no indication of when I will receive my hard earned money.

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply12 Jan 2018, 14:02
Official

Thank you for bringing this matter to our attention.

We apologise for the service you've experienced.

We are investigating this matter and will be in contact with you via the details provided.

Kind Regards

Bengy Marais

Best regards,