AH
Ayanda H
1 reviews | Active since Aug 2020
26 Aug 2021, 20:34
Withdrawal claim not paid
I'm so disappointed in Alexander Phorbes, I made a withdrawal claimon the 6th of June 2021, it's almost 3 months and I have not recieved my money, they drop my calls and they do not respond to emails nor call back request. I regret why I chose to keep my funds with them. I would not have made the withdrawal claim if I was not in need of my money.
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Alexander Forbes Financial Services's replyOfficial
27 Aug 2021, 10:58Dear Ayanda
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Client services( AAAA-0017)
Alexander Forbes Financial Services's reply27 Aug 2021, 10:58
Official
Dear Ayanda
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Client services( AAAA-0017)