KM
Keneilwe M
1 reviews | Active since Oct 2013
24 Nov 2021, 16:21
Withdrawal Claim
I’ve been following up with Alexandra Forbes with regards to my withdrawal claim and every time I contact the claims department I get cut off or they send me from pillar to post or promise to call back and they don’t call back. I resigned from my company in August, 3 months later I’m still not paid. You guys can keep that money if you don’t want to pay me, just let me know and I’ll accept.
Helpful (0)
Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
25 Nov 2021, 14:24Dear Keneilwe
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services
AAAA-1435
AAAA-1435
Alexander Forbes Financial Services's reply25 Nov 2021, 14:24
Official
Dear Keneilwe
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services
AAAA-1435
AAAA-1435