LT
Lindiwe T

1 reviews | Active since Apr 2025

08 Apr 2025, 11:48

Withdrawal claim

Writing this with tears in my eyes and sadness in my heart. After calling for weeks and days on end and speaking to multiple consultants promising my claim will be paid out, I'm still awaiting today. No clear answer as to why my claim is taking so long, no communication. Alex Forbes, please give me my money, you took money from my salary every month on time but now I have to beg for mine

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply08 Apr 2025, 12:41
Official
Dear Lindiwe,

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 
 
We will investigate your query and provide feedback with the contact details provided.   
  
Kind Regards