KA
Kyle A
1 reviews | Active since Mar 2023
01 Mar 2023, 10:44
Withdrawal
I'm highly disappointed in alexander forbes as there turn around time is very untrue I'm going in for an operation this weekend and my funds are still not in my bank account as I need to pay for hospital fees before I go for surgery.
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Alexander Forbes Financial Services's replyOfficial
01 Mar 2023, 10:58Dear Mr. August, At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations
Alexander Forbes Financial Services's reply01 Mar 2023, 10:58
Official
Dear Mr. August, At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations