SN
Sipho N
1 reviews | Active since Sept 2025
19 Sept 2025, 17:53
Withdrawal
I am trying to cash out my retirement annuity and it is well below R15000 but alexander forbes is refusing my withdrawal. The 2pot rules did not replace the withdrawal of small amounts.
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Replies (2)0
Replies (2)
Alexander Forbes Financial Services's replyOfficial
22 Sept 2025, 08:15Dear Sipho,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's reply22 Sept 2025, 08:15
Official
Dear Sipho,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's replyOfficial
22 Sept 2025, 09:40Dear Sipho,
Thank you for affording us the opportunity to investigate and resolve your complaint.
We confirm that the matter has been resolved and that feedback has been provided to you.
Regards Alexforbes Customer Experience
Thank you for affording us the opportunity to investigate and resolve your complaint.
We confirm that the matter has been resolved and that feedback has been provided to you.
Regards Alexforbes Customer Experience
Alexander Forbes Financial Services's reply22 Sept 2025, 09:40
Official
Dear Sipho,
Thank you for affording us the opportunity to investigate and resolve your complaint.
We confirm that the matter has been resolved and that feedback has been provided to you.
Regards Alexforbes Customer Experience
Thank you for affording us the opportunity to investigate and resolve your complaint.
We confirm that the matter has been resolved and that feedback has been provided to you.
Regards Alexforbes Customer Experience