JQ
John Q
1 reviews | Active since Nov 2022
18 Aug 2024, 08:46
Withdrawal
I've been waiting for my provident fund for more than 2 months now. All papers have been submitted from my HR's side,but every time a send a email to Alexander Forbes their replies are my papers have not been submitted yet.The services you provide are poor.
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Alexander Forbes Financial Services's replyOfficial
19 Aug 2024, 08:01Dear John , At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
Alexander Forbes Financial Services's reply19 Aug 2024, 08:01
Official
Dear John , At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations