TL
Tumelo L
1 reviews | Active since Jan 2025
29 Jan 2025, 22:55
Withdrawal
I had my contract terminated last August 2024, submitted my withdrawal form late September,My HR department confirmed that document where sent.I being making follow up with Alexander Forbes financial broker November but didn't answer to the emails that were sent to him.Last week got the numbers for the broker by the name of Kreesan Ramlingam he told me that he did receive my documents and my money will be processed last Friday,till today I'm still waiting for my money.High dissatisfied with your service👎👎👎👎
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Alexander Forbes Financial Services's replyOfficial
30 Jan 2025, 08:21Dear Tumelo
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply30 Jan 2025, 08:21
Official
Dear Tumelo
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation